The people behind SmartNotes

Every guide on this site is written, tested and signed by a real person. Meet the four regulars below.

Ethan Brooks
Ethan Brooks Founder & lead writer

spent years as the family tech support hotline and turned those conversations into tutorials. He writes in plain language, with zero jargon and screenshots for every step.

Sofia Lindqvist
Sofia Lindqvist Contributing editor

writes step-by-step tech guides for people who didn't grow up with smartphones. She tests every tutorial on at least three devices and photographs each screen so nothing is left to guesswork.

Adam Mercer
Adam Mercer Staff writer

is a former IT support tech who now writes the guides his wishes clients had read before calling. Every piece ends with the three fixes that solve most problems.

Nora Ashford
Nora Ashford Regular contributor

believes technology should serve people, not confuse them. She covers phones, laptops and smart homes with a focus on privacy, backups and the settings that quietly matter most.